Welcome Back! Tips for Returning Players

Welcome back to Jackpotjoy! Whether you've been away for a quick breather or a long stretch, it's great to have you back. Returning to Jackpotjoy is like coming home - we're here to make sure you're comfortable, informed, and ready to enjoy yourself.  

Let's dive into some top tips for easing back into the fun.

Dust off your account details

First things first, let's get your account sorted. Can't quite remember your login? Not to worry; we've all been there. Use the 'Forgotten Details' option on the login page, and after you confirm your date of birth and email address, we'll send you a detailed email on how to reset your password. Just follow the instructions, and you'll be back in before you know it.  

If you're having trouble, our friendly 24/7 Customer Support team is always on hand to help. Whether you've forgotten your email address or hit a snag, just give us a shout. No question is too small - we're happy to lend a hand.

Get up to speed on changes

A lot can happen while you're away. Maybe we've added some cracking new online bingo games, spruced up the site, or launched exciting promotions. Take a moment to have a nosy around. Check our 'New Games' section or keep an eye out for banners and blogs highlighting the latest offers and updates. 

We also recommend checking your communication preferences in your account settings. Make sure you're opted in to receive updates, so you never miss out on exclusive offers, free spins, or jackpot alerts. 

Check your account balance

Before you start playing new and classic online bingo games, it's worth having a quick peek at your account balance. You might find an old deposit or bonus waiting for you - talk about a nice little surprise!  

If your balance is empty, topping up is a breeze. Just head to the 'Deposit Funds' section, choose your preferred payment method, and you'll be ready to roll. 

Don't forget to check for any active bonuses or offers in your account. Sometimes, returning players get a warm welcome in the form of special promotions. Keep your eyes peeled for any goodies to make your return even sweeter. And if you need a quick reminder of how your money works at Jackpotjoy, we have you covered! 

Explore our games; old favourites and new gems

Remember your go-to games? Whether it's a classic bingo room, a crowd-favourite online slot, or a table game that gets you excited, you'll find them all here. But why not try something new? We're always adding fresh games to keep things exciting, and we're offering a great selection of free games^ too. 

Looking for inspiration? Our 'Top Games' section showcases the most popular games among players. Or you could browse by category and explore themed slots, progressive jackpots, or live casino tables. Go on, give it a whirl - you never know which one might become your next favourite!

Refresh yourself on the rules

If it's been a while, it might be worth brushing up on the rules of your favourite games. Each game has a handy 'Game Info' section that explains the basics, paylines, bonus features, and rules. Just take a look at Double Bubble for an example. A quick refresher can help you hit the ground running and enjoy the games to their fullest. 

For bingo players, check out the scheduled highlights to see if any special offers or games are running during the day. You can plan your sessions to make sure you're in the thick of the action when it suits you best. 

Set your limits

We're all about responsible gambling at Jackpotjoy, so take a moment to set your limits. Whether it's a deposit limit, a session reminder or a session limit, these tools are there to help you stay in control and keep your experience enjoyable. 

Your well-being is our top priority, and our self-help tools are here to ensure you're playing responsibly. Gaming should always be fun!

Keep an eye on promotions

We love a good deal, and we're sure you do too. From bonus spins to cashback deals, there's always something exciting happening. 

Pro tip: Bookmark the page or check in regularly to stay in the loop. Many offers are time-sensitive, so don't let them pass you by. You wouldn't want to miss a great deal!

Rejoin the community spirit 

One of the best parts of Jackpotjoy is the vibrant community. Pop into the chat rooms while you play bingo and share a natter with fellow players. Our chat hosts are brilliant at keeping the banter flowing and running fun mini-games. It's a lovely way to feel connected and make new friends while you play.

Use our mobile bingo app

On the move? No problem! Download the Jackpotjoy app for free to enjoy your favourite games anytime, anywhere. The app is user-friendly and packed with all the features you need to play, deposit, withdraw, and manage your account on the go. 

Contact us anytime

Got questions? Need assistance? Don't hesitate to reach out. Our Customer Support team is available 24/7 to help you with anything - be it technical hiccups, account queries, or just a bit of guidance. We're always happy to hear from you. 

With your account sorted, games explored, and offers in hand, you're all set to make the most of your time at Jackpotjoy. Remember, it's all about the fun, so, take your time, enjoy yourself, and let the good times roll.  

Welcome back!

Don't forget to explore our latest blogs to stay up to date with Jackpotjoy news, releases, and handy tips on your favourite games.